We’ve switched to Green Mountain Energy, a company that uses renewable resources for their energy at surprisingly competitive rates. This gives me (well, maybe Laureen and not necessarily me) a semi-warm fuzzy about not harming the environment.
After one disconnect and reconnect, I tried to set up auto payment. First off, in order to access the online portion, you need a password, which is apparently created by monkeys flinging dung at keyboards. You also have to call in to get the password as there’s no way to set up your account online. So, an attempt to use something for 24-hour service requires a call to a call center that’s open for 12 of those hours….
After going through the rigamarole of changing the monkey-dung to a more memorable version of monkey-dung, I try to set up automatic payment through my bank account. Not a big deal, right?
I’m taken to a page where there’s a form. What’s at the top of the form?
“Save a stamp and check!”
And in the text on the form:
NOTE: YOU MUST INCLUDE A VOIDED CHECK ALONG WITH THIS ENROLLMENT FORM.
So I have to print the form out, mail it in with a stamp and a voided check?